ABSTRACT
Information technology and supply chain agility are in vogue. The present study aims to investigate the impact of information technology (IT) on supply chain agility and its outcomes such as cost reduction and operational performance in fast food companies' chains. A total of 240 employees from fast food chains were selected as respondents. Data was collected using five-point Likert scale questionnaire developed from previous studies. The statistical results confirmed that adoption of IT is playing a vibrant role in achieving supply chain agility and supply chain agility helps to reduce cost and improves operational performance of firms. The study model provides a useful framework to examine the impact of IT adoption on supply chain agility and its outcomes. In conclusion, the firms have to focus on their supply chain management and make it efficient and agile by implementing the advanced technologies to gain operational performance. Implications have been discussed.
ABSTRACT
Goal: COVID-19 has put the supply chain (SC) through exceptional shocks and disruptions that have never been seen before. It put existing SCs' capabilities to a severe test. Moreover, due to the pandemic, demand and supply have been imbalanced, which has led to questions about societal and SC survivability. This study examines the effects of firms' SC viability on SC and marketing performance.<br />Design/Methodology/Approach: An explanatory research design was employed to examine the relationship between the antecedents of SC viability, SC, and marketing performance using partial least squares (PLS) structural equation modeling (SEM). Moreover, 5-point Likert scale questionnaires are used as a data collection instrument.<br />Results: The finding shows that both SC resilience, SC agility, and sustainable SC have a positive effect on SC performance. Further, SC viability [SC resilience + SC agility + sustainable SCJ has a positive effect on SC performance. SC performance also play partial mediation between SC viability and marketing performance.<br />Limitations of the investigation: The study focused only on a limited number of large manufacturing companies in Ethiopia, which excluded other medium- and small-sized firms due to the ongoing war in the northern part of the country. Moreover, the study focused only on one dimension of sustainability (social aspect).<br />Practical Implications: The study shows firms that the traditional risk assessment methods are insufficient and will no longer be enough to overcome severe disruption. Instead, the study recommends firms work using anticipatory failure determination (AFD) and a red teaming approach to prepare for 'unknown unknown' events. Besides, the study brings a practical and holistic model that shows the relationship between SC viability and SC and marketing performance.<br />Originality/Value: None of the studies so far in SC have tested the concepts of viability systems in SCM by adopting from disciplines such as ecological modeling, biological, and cybernetics using PLS-SEM. Consequently, it contributes to existing literature by showing new empirical evidence of a strong relationship between SC viability, SC performance, and marketing performance.
ABSTRACT
When the COVID‐19 pandemic began in 2020, the medical product industry faced an unusual demand shock for personal protective equipment (PPE), including face masks, face shields, disinfectants, and gowns. Companies from various industries responded to the urgent need for these potentially life‐saving products by adopting ad hoc supply chains in an exceptionally short time: They found new suppliers, developed the products, ramped‐up production, and distributed to new customers within weeks or even days. We define these supply chains as ad hoc supply chains that are built for a specific need, an immediate need, and a time‐limited need. By leveraging a unique sampling, we examined how companies realize supply chain agility when building ad hoc supply chains. We develop an emergent theoretical model that proposes dynamic capabilities to enable companies building ad hoc supply chains in response to a specific need, moderated by an entrepreneurial orientation allowing firms to leverage dynamic capabilities at short notice and a temporary orientation that increases a company's focus on exploiting the short‐term opportunity of ad hoc supply chains.
ABSTRACT
Background: The business environment is increasingly becoming volatile, uncertain, complex and ambiguous (VUCA) because of globalisation, increased competition, random consumer tastes changes and environmental factors. Traditional procurement strategies are becoming increasingly redundant because of the volatility of the global business environment. The market has thus called for increased agility to conquer the VUCA nature of the supply chain environment. Objectives: The study sought to examine the role that e-procurement plays in augmenting the agility of supply chains. The four determinants of e-procurement, that is, e-design, e-sourcing, e-evaluation and e-negotiation, were linked directly with supply chain agility. Method: A census approach was taken to gather data from 219 supply chain and procurement employees of Zimbabwe's telecommunications and technology industry. A self-administered survey questionnaire was used based on a scientifically developed and validated supply chain agility measurement scale from the extant literature. Results: Using structural equation modelling (SEM), the study's results confirmed that e-procurement significantly predicts supply chain agility. All determinants of e-procurement were statistically significantly explaining supply chain agility in a volatile business environment. Conclusion: The study concludes that e-procurement augments the agility of the supply chain in volatile business environments, as e-procurement can increase swiftness and agility as it fosters ubiquitous business processes on a seamless real-time basis. It emerged from the study that the supply chain vulnerabilities volatile industries face could be eliminated through supply chain agility, augmented through e-procurement systems. The study's findings also implore supply network members from upstream to downstream to adopt e-procurement. Contribution: The study has practical implications for all supply network members from upstream to downstream. It implores these members to adopt e-procurement to revive supply networks amid environmental volatility and alleviate miscommunication. Study also offers theoretical implications for e-procurement and supply chain management. The study also contributes to the body of knowledge by extending the existing theories on e-procurement and supply chains in the context of environmental volatility.
ABSTRACT
PurposeThis paper aims to investigate the conditional indirect effect of innovativeness on performance via supply chain agility (SCA) in the service industry at higher and lower collaborative relationships.Design/methodology/approachThe hypothesised model is operationalised with survey data from 245 Australian service firms collected via LinkedIn and analysed using structural equation modelling and fuzzy set qualitative comparative analysis (fsQCA).FindingsThe analysis found that SCA significantly mediates the relationship between innovativeness and performance. Further, the conditional indirect effect of innovativeness on performance via SCA was significant when the collaborative relationship was high. Results also revealed that a configuration of both innovativeness and agility better predicts performance.Originality/valueThis study is an early attempt to investigate SCA in service industries by scrutinizing SCA from an innovative point of view. While previous studies have demonstrated the role of innovativeness in enhancing a firm's performance, this study explores this link further by investigating the conditional indirect effect of innovativeness on performance via SCA at different levels of collaborative relationships.
ABSTRACT
PurposeWith emerging markets representing great growth opportunities and serving as indispensable components in the global supply chain, it is unclear how well modern supply chain management theories developed in advanced markets apply to emerging markets. This study integrates the institution-based view with supply chain management literature to examine how integration capabilities can be leveraged to achieve supply chain agility in emerging markets and how the efficacy of integration capabilities is shaped by internal and external institutional contexts.Design/methodology/approachThis study examines how firms in emerging markets can leverage their platform integration and knowledge integration capabilities with channel distributors to improve the supply chain agility and how such relationships are shaped by both the internal (proxy by ownership structure) and external (proxy by regional openness) institutional contexts in which firms operate. Survey and archival data collected from 207 firms operating in China, one of the largest emerging markets, were used to test the proposed research model.FindingsThe results reveal that platform integration and knowledge integration are two driving forces for supply chain agility in the emerging markets. Moreover, the results indicate that state-owned firms are able to achieve higher supply chain agility from their investments in knowledge integration with channel distributors than non-state-owned firms. While firms in regions with a high level of openness enjoy higher supply chain agility from knowledge integration, firms in regions with a low level of openness can catch up by investing in platform integration with their channel distributors.Originality/valueThe authors extend the extant study on supply chain integration (SCI) research to examine how operational and strategic integration with channel distributors can help the focal firm achieve supply chain agility in emerging markets. The study results also enrich the existing studies in emerging markets by revealing the importance of the institutional context in which firms operate on B2B channel management.
ABSTRACT
This study aims to analyze the relationship between supply chain resilience (SCR) practices and operational performance and the moderating role of digital technologies in Jordanian manufacturing firms. A descriptive-analytical approach was adopted using a questionnaire based on the study model and previous related literature. Four hundred supply chain (SC)-related managers within seventy-one firms were reached to collect the needed data;three hundred and seventy-two complete questionnaires were analyzed. The results revealed that the level of SCR practices and operational performance was high;SCR (with its sub-dimensions: SC agility (SCA), SC flexibility (SCF), and SC collaboration (SCC)) had a significant positive relationship with operational performance;and the appropriate use of digital technologies had a significant moderating impact on the aggregate level of the SCR–operational performance relationship. Finally, research limitations, practical implications, and future research conclude this study.
ABSTRACT
Purpose: Considering the unprecedented supply chain disruptions due to the COVID-19 pandemic, especially in the agri-food sector, the possession of dynamic capabilities (DCs) – particularly, the need for higher agility – seems to be the key to survival in highly uncertain environments. This study aims to use the dynamic capability view (DCV) theory to analyze how three key supply chain capabilities – organizational flexibility, integration and agility – should be combined to obtain the desired supply chain performance. Design/methodology/approach: The authors designed a conceptual model in which the relationships between these three key capabilities and supply chain performance were hypothesized. The model was first tested through partial least square regression using survey data collected from 98 members of the Peruvian coffee supply chain. A fuzzy-set qualitative comparative analysis (fsQCA) was conducted to uncover how DCs could be combined in successful supply chain configurations. Findings: The authors show that organizational flexibility is a driver of higher agility in agri-food supply chains, together with external and internal supply chain integration, that have a direct impact on agility, which positively affects supply chain performance. Higher levels of supply chain agility are necessary but insufficient to guarantee high performance, as sufficiency is reached when both integration (internal and/or external) and agility are present. Originality/value: This study represents a pioneering attempt to apply the DCV theory to agri-food supply chains – characterized by many sources of uncertainty. All the DCs are included within the same model and the joint use of PLS regression and fsQCA provides evidence about the relationships between DCs and how they can empower agri-food supply to obtain the desired performance. © 2021, Emerald Publishing Limited.
ABSTRACT
Purpose>This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.Design/methodology/approach>This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.Findings>Supply chain agility is a complex and demanding challenge facing most firms operating postpandemic. Yet the response to these challenges is fairly ubiquitous by firms, meaning there are some generic steps all firms can make to improve.Originality/value>The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.
ABSTRACT
Research and practice emphasize the criticality of supply chain agility in responding to external disruptions. However, many organizations struggled to respond at enhanced speed to the global supply chain shocks caused by the COVID-19 pandemic. Organizations need hyperagile supply chains to survive and remain competitive in an environment characterized by unexpected and sudden disruptions such as the COVID-19 pandemic. We propose that supply chain hyperagility (SCH) is a distinctive organization-specific capability. It enables organizations to effectively manage demand shocks at extreme speeds and under extreme time pressures. We advance the concept of supply chain hyperagility and establish its antecedents, taking the dynamic capability perspective. This study operationalizes the SCH construct for the first time and investigates its antecedents using structural equation modeling. The results highlight the significance of data analytical capabilities, market orientation, entrepreneurial orientation, and supply chain integration in shaping supply chain hyperagility. The study offers practical insights for managers regarding designing supply chains that can navigate hyperagile environments and benefit from the opportunities presented by such environments.
ABSTRACT
Purpose>This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.Design/methodology/approach>This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.Findings>Supply chain agility is a complex and demanding challenge facing most firms operating postpandemic. Yet the response to these challenges is fairly ubiquitous by firms, meaning there are some generic steps all firms can make to improve.Originality/value>The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.
ABSTRACT
Purpose: Supply chain agility (SCA) is the primary strategy for reducing impacts and quick recovery when supply chains experience a disruption risk, such as the COVID-19 pandemic. This study will investigate how SCA can be achieved through supply chain information sharing (SCIS) under the different dependence relationships (DR) with suppliers or customers. The purpose of this paper is to investigate this issue. Design/methodology/approach: Based on information process and resource dependency theories, this study constructs and empirically tests a proposed model of the relationships amongst the three dimensions of SCIS and the two areas of SCA and the contingency effects of two types of DR on those relationships. Using a dataset collected from 400 manufacturers in China, the authors tested this theoretical model using multi-group and structural path analysis. Findings: The results of the structural path and multi-group analyses show that (1) all dimensions of SCIS are positively correlated with both areas of SCA and (2) dependence on the supplier and dependence on the customer have completely different impacts on the relationship between SCIS and SCA. Originality/value: This study can improve the understanding of the multidimensional concepts of SCIS and SCA and relationships between them under two different DR conditions in the Chinese manufacturing setting. It contributes to IS and the SCA literature and provides theoretically driven and empirical explanations for the diverse dynamics between the dependence on the supplier and customer. © 2022, Emerald Publishing Limited.
ABSTRACT
The Covid-19 crisis had a devastating impact on supply chains. As a consequence as they were not prepared, many companies were severely impacted. The supply difficulties that arose with the pandemic revealed the fragility of these chains and the strong dependence of our economy on external sourcing. The COVID-19 crisis called into question the ability of companies to anticipate new risks, particularly health hazards when defining their supply chain strategy. It is in such situations that the importance of adopting an agile strategy inside the organization shows. So, faced with such a serious situation, Moroccan companies have been forced to rethink their strategies by implementing new agile practices allowing them to adapt to this critical context. In this perspective, the present research paper aims to explore the main agile managerial practices implemented within Moroccan companies to support their supply chains during the covid-19 health crisis. To do so, a qualitative approach of an exploratory nature was adopted. Semi-directive interviews were conducted with eight logistics managers from various sectors. This research is mainly focused on the exploration of an original concept in the strategic and organizational management of Moroccan supply chains, which is agility that has been poorly studied in the past especially within Moroccan companies. The originality also relates to the current status of the research field as the subject will be treated in the current context of the covid-19 health crisis. © 2022 IEEE.
ABSTRACT
When the COVID-19 pandemic began in 2020, the medical product industry faced an unusual demand shock for personal protective equipment (PPE), including face masks, face shields, disinfectants, and gowns. Companies from various industries responded to the urgent need for these potentially life-saving products by adopting ad hoc supply chains in an exceptionally short time: They found new suppliers, developed the products, ramped-up production, and distributed to new customers within weeks or even days. We define these supply chains as ad hoc supply chains that are built for a specific need, an immediate need, and a time-limited need. By leveraging a unique sampling, we examined how companies realize supply chain agility when building ad hoc supply chains. We develop an emergent theoretical model that proposes dynamic capabilities to enable companies building ad hoc supply chains in response to a specific need, moderated by an entrepreneurial orientation allowing firms to leverage dynamic capabilities at short notice and a temporary orientation that increases a company's focus on exploiting the short-term opportunity of ad hoc supply chains.
ABSTRACT
Purpose: The strict lockdown during COVID-19 has suspended construction, procurement and logistics in construction industry and affected the entire Supply Chain Management (SCM). The COVID-19 has been universally observed in all sectors, but a limited study has been done in construction industry and also the ways to mitigate it. Hence, the current study aims to identify the impact of COVID-19 in Construction Supply Chain (CSC) and to analyse the influence of factors on Supply Chain (SC) performance during uncertainty in the construction industry. Design/methodology/approach: From previous studies, the factors enhancing the SCM performance are taken. The research follows a qualitative in-depth interview to identify the factors and quantitative study to collect data using a questionnaire. Samples for the study were chosen using purposing sampling techniques. The collected data were analysed using “Statistical Package for Social Science” (SPSS V 20). Findings: Effect of COVID-19 is more on medium sized builders and developers. A positive impact is found between SC agility, SC resilience and information technology (IT) capabilities on SC performance. Research limitations/implications: Firstly, the study adopted cross-sectional data to test the hypothesis. The study results on the combined effect of the factors SC agility, SC resilience and IT capability during uncertainty were found to have a positive influence. The longitudinal study would enrich the understanding of the research. Secondly, the study was focussed on the perspective of the dynamic capability view. Further studies can adopt a multi-method approach to develop a theoretical framework using in-depth study and empirical validation. It will help in a better understanding of the current situation and young discipline in SC. Thirdly, the study has considered only Kerala construction companies;hence, the data were less. More data with better results will be obtained if the study has included construction companies from other states. Fourthly, the study can be extended to understand the interdependent effects of SC agility, SC resilience and information technology capability on performance. Presently, the interdependent effect in the study is limited. Practical implications: The study helps the construction professionals to understand the preventive measures needed for the industry during any uncertainty. Also, the study is expected to help the construction managers and leaders with better performance in SCM and other business activities by adopting IT connectivity and being agile in all situations. Moreover, the study also helps policymakers take active solutions by providing awareness and incentives to the construction industry professionals. The literature and the factors will also help the academicians in further research progress. Originality/value: The research is important for construction professionals to comprehend the impact of COVID-19 and to analyse the influence of factors such as SC agility, SC resilience and IT capabilities on improving the SC performance. This research can assist private and public construction firms to enhance SC performance during times of uncertainty. The result is likely to help construction companies with better SC performance and helps academicians' further progress in research. © 2022, Emerald Publishing Limited.
ABSTRACT
Purpose The purpose of this paper is to examine the effect of measures to combat Corona Virus Disease 2019 (COVID-19) pandemic on competitiveness in tourism in Nigeria taking strategic dexterity as the moderating variable. Design/methodology/approach Survey research design approach was used for the study. A total of 235 valid questionnaires gathered from the personnel of ten urban tourist centres in Nigeria were used to examine the goodness of model fit, measurement model and structural correlations between constructs. Partial least squares structural equation modelling approach (PLS-SEM) using Advanced Analysis for Composite (ADANCO 2.2.1) was used to evaluate the hypotheses. Findings This study finds that travel restriction, boarder closure and strategic dexterity were significant to competitiveness, among which border closures has generated the highest path coefficient. Moreover, the study finds a significant moderating role of strategic dexterity between travel restrictions, border closure and competitiveness. Future studies can reproduce the study by incorporating mediating variables covering the all-tourist centers in Nigeria. Research limitations/implications This study might be valuable for tourism-related stakeholders, researchers and policy makers as the result finds indicate strong effect of travel restrictions, border closure on competitiveness of urban tourism. Equally, the study provides new insight as the findings shows a significant moderating role of strategic dexterity between travel restrictions, border closure and competitiveness. Practical implications This study might be valuable for tourism-related stakeholders, researchers and policy makers as the result finds indicate strong effect of travel restrictions, border closure on competitiveness of urban tourism. The study provides new insight as the findings shows a significant moderating role of strategic dexterity between travel restrictions, border closure and competitiveness. Originality/value This study is among the few that analyses the effect of measures to combat COVID-19 pandemic on competitiveness in the urban tourism: strategic dexterity as the moderating variables. This study also contributes methodologically through the introduction of PLS-SEM approach.
ABSTRACT
This study explores the relationships between intellectual capital, supply chain agility, collaborative knowledge creation, and corporate sustainability during unprecedented crises such as the COVID-19 epidemic. Data were collected from food and beverages firms and analyzed using Smart-Partial Least Squares (Smart-PLS) structural equation modeling software. The sample consisted of 289 managers, directors, and heads of department. The results reveal that intellectual capital significantly impacts supply chain agility, collaborative knowledge creation, and corporate sustainability. Furthermore, the findings confirm that collaborative knowledge creation and supply chain agility significantly impact corporate sustainability during the COVID-19 crises. This study contributes to the literature on intellectual capital, dynamic capabilities, supply chain management, and knowledge management, and the role of these capabilities in preserving corporate sustainability during unprecedented crises.
ABSTRACT
During the COVID-19 pandemic, shipping companies experienced significant disruptions on their supply and demand side, resulting in the need to forecast demand to meet changing supply chain resilience. (SCR). This study examines the effect of Supply Chain Control Tower (SCCT) and Supply Chain Agility (SCAg) on SCRs. The population are shipping companies in Indonesia, and the respondents are 89 respondents. The sampling technique used random sampling, data collection through questionnaires, and hypothesis testing using multiple regression. The results of this study confirm that SCCT and SCAg have a positive impact on SCR. This study inspires managers to more deeply manage the use of SCCT and SCAg to meet service levels, create responsive supply chains, and build SCRs.. © 2022 ACM.
ABSTRACT
Although many firms are actively deploying various digital technology (DT) assets across their supply chains to mitigate the negative impact of the COVID-19 pandemic on operations, whether these DT assets are truly helpful remains unclear. To disentangle this puzzle, we investigate whether firms that have higher levels of DT asset deployment achieve better supply chain performance in the COVID-19 crisis than firms with lower levels. From an asset orchestration perspective, we focus on two dimensions of DT asset deployment: breadth and depth, which reflect the scope and scale of DT assets, respectively. The empirical results from 175 Chinese firms that have deployed DT assets to varying degrees reveal that both the breadth and the depth of DT asset deployment show positive relationships with supply chain visibility. In contrast, the depth but not the breadth of DT asset deployment poses a positive relationship with supply chain agility. Most importantly, high levels of supply chain visibility and supply chain agility were prerequisites for excellent supply chain performance in the COVID-19 crisis. We contribute to the digital supply chain management literature by uncovering the mechanism through which DT asset deployment generates impacts on supply chain performance from an asset orchestration perspective. Our study also assists firms in improving their digital transformation strategies to combat the COVID-19 pandemic.
ABSTRACT
Purpose Focussing on issues that have impacted textiles, clothing and fast fashion following the COVID-19 outbreak, this study aims to identify agility factors pertinent to retail maturity management, mainly on resilience. These factors were then assessed based on priority. Design/methodology/approach The authors conducted a strengths, weaknesses, opportunities and threats (SWOT) analysis to identify the main factors. This analysis was integrated with the analytic hierarchy process to rank the internal and external factors. Then, the authors used fuzzy technique for order of preference by similarity to the ideal solution to evaluate the significant strategies from the SWOT analysis based on adaptability and flexibility. Thus, the authors produced a prioritised list of relevant factors and guidelines useful in practical settings. Findings The authors identified and ranked 14 agility and resilience SWOT factors for maturity management and proposed and prioritised six relevant strategies. These highlighted changes and adaptations must be undertaken by various actors, ranging from the supply/manufacturing side to global retail locations. Research limitations/implications The sampling study of experts is limited, and the application is focussed on one area. Future research might investigate other fields, for retail and industry. Practical implications The output of this study enables a better understanding of the internal and external factors of maturity management for fast-fashion retailers. Hence, it will further help them go through resilience and agility challenges following the pandemic. Originality/value This study significantly contributes to the literature because the results can guide retailers in developing effective decision-making systems for mature business operations following the pandemic outbreak. Here, the authors incorporate internal, external, agility and resilience aspects into one decision-making support system while enhancing existing knowledge on fuzzy multi-criteria decision-making applications. Further, this study discusses critical issues that have affected several aspects of the fashion and textile industry and will likely persist for some time.